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Privacy Policy

1. Introduction

At Suggest Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By accessing or using Suggest Solutions, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Authentication: We use Clerk Auth to authenticate users using their Gmail ID. This process allows us to securely verify your identity without requiring extensive personal information.

2.2. User Information: When you sign up for an account on Suggest Solutions, we collect the following information:
  • First Name
  • Last Name
  • Username
  • Email Address
  • Profile Photo
  • Phone Number

2.3. Data Storage: The collected information is stored securely in our database to facilitate account management and user interactions on our platform.

2.4. Expert Information: When you sign up for an account on Suggest Solutions, we collect the following personal information:
  • Full Name
  • Country
  • State
  • City
  • Expert's Phone Number
  • Expert's Profile Photo
  • Expert's Description

3. Use of Information

3.1. Account Management: The information we collect is used to create and manage your account on Suggest Solutions. This includes displaying your profile information and enabling communication with other users.

3.2. Service Improvement: We may use aggregated and anonymized data to analyze user behavior and improve our services. This data does not identify individual users.

3.3. Communication: We may use your email address to send you important updates, newsletters, and promotional materials. You can opt out of these communications at any time.

4. Protection of Information

4.1. Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2. Data Retention: We retain your personal information for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, we will delete your personal information in accordance with our data retention policies.

5. Sharing of Information

5.1. Third-Party Services: We do not sell, trade, or otherwise transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

5.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Your Rights

6.1. Access and Update: You have the right to access and update your personal information at any time through your account settings.

6.2. Deletion: You have the right to request the deletion of your personal information. To do so, please contact us, and we will process your request in accordance with our data retention policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of Suggest Solutions after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

8. Contact Information

For any questions about this Privacy Policy, please contact us at bonniefoitech@gmail.com.